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As with all managed hosting service , your goals needs to be realistic. Should be expected a site to not ever stop working or have issues is actually inconceivable. Nonetheless it isn't not reasonable to expect ninety percent and uptime from a server. What the heck is important should you be contracting personnel that the managed service providers is monitored for its uptime. Their response time is important. You don't wish an hour or so to put into practice before they notice
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